Request deletion of your account and data
You can ask us to delete your account and the data tied to it at any time — you don't need to keep using the app to do it. Here's exactly how the process works.
How to request deletion
Email us your request
Send a message to support@zuniar.com with the subject line Data Deletion Request. Use the template further down this page so we have everything we need in one go.
We confirm it's really you
Before we touch any data, we match the registered user / business name and registered mobile number in your email against the account on file. This stops anyone else from deleting your account on your behalf.
We delete what we can
Once you're verified, we remove your profile and account data from our active systems. Anything we're required to keep for legal reasons is explained below.
You get a confirmation email
We'll reply to the same email thread once your request has been completed, typically within 30 days.
What gets deleted, what we keep
Removed from our systems
- • Your name, mobile number, and email on file
- • User account details, saved addresses & delivery preferences
- • App preferences, baby profiles, and saved settings
- • Browsing activity, wishlists, and activity tied to your account
Kept where the law requires it
- • Order and invoice records for completed transactions, for as long as applicable tax and consumer-protection law requires
- • Information needed to investigate fraud or resolve an open dispute, until that matter is closed
Email template to use
Fill in the highlighted fields and send it to support@zuniar.com. The registered name and mobile number are what we use to verify it's your account.
Still have questions?
Write to us at support@zuniar.com or WhatsApp us at +91-9217995889 and we'll help you out.