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ZUNIAR

TERMS & CONDITIONS

Governing use of Zuniar Mobile Application and Delivery Services • Updated September 2026

Clause.	Requirement.
Acceptance	By creating an account, browsing as a guest or placing an order on the Zuniar mobile application (“App”), the user agrees to be bound by these Terms & Conditions (“Terms”).
Scope	These Terms govern use of the App, including account registration, the personalisation features described in Section 4, the Story Review feature described in Section 5, and the purchase of baby, maternity and teenage products listed on the App.
Related policy	Our Data & Privacy Policy forms part of these Terms and describes how Personal Data is collected and used.

Clause.	Requirement.
Adult users	An individual of 18 years or above may create an account, place orders and submit Story Review content in their own right.
Teenage users	Where a person below 18 years (“Child”) uses the App directly, an account may be created, and the Child's Personal Data processed, only with verifiable consent from the Child's parent or lawful guardian, in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
Interim position	Until our verifiable parental-consent mechanism is live, a Child may browse the App but account creation, checkout and Story Review submission are restricted to a parent or guardian acting on the Child's behalf.
Parent/guardian accounts	A parent or guardian who creates an account to shop for a Child, or on a Child's behalf, remains responsible for all activity on that account, including orders placed and content submitted.
No targeting of children	We do not direct advertising or behavioural tracking at a Child, and do not process a Child's Personal Data in a manner likely to cause detriment to the Child's well-being, as further described in our Data & Privacy Policy.

Clause.	Requirement.
Accuracy of information	A user must provide accurate and current information when creating an account and keep it updated.
Account security	A user is responsible for maintaining the confidentiality of their login credentials and for all activity under their account.
Guest use	A user may browse and, where enabled, purchase as a guest without creating an account, subject to the guest data handling described in our Data & Privacy Policy.

Clause.	Requirement.
Boy / Girl / Expecting / Newborn selection	A user may optionally select a Boy, Girl, Expecting or Newborn tile to adjust the homepage banners, collections and product recommendations shown to them. Skipping this selection shows the unpersonalised homepage.
Data handling	How this selection is stored for a registered user, a guest, and a guest converting to an account is described in our Data & Privacy Policy.
No warranty of relevance	We do not guarantee that personalised recommendations will match a user's actual needs, and a user may change or clear their selection at any time.

Clause.	Requirement.
Ownership	A user retains ownership of the photos, ratings and reviews they submit to Story Review.
Licence granted to us	By submitting content, a user grants us a non-exclusive, worldwide, royalty-free licence to display and reproduce that content on the App, including alongside brand and campaign content, for as long as it remains published.
Content standards	Submitted content must not present health, safety or medical claims about a product as established fact, must not include another individual's Personal Data without consent, and must not be unlawful, obscene, defamatory or infringing.
Moderation	We review submissions before they go live. We may decline to publish, or may remove, content that does not meet our content standards.
Takedown requests	A user may request removal of their own content, or flag another user's content for review, through the contact details in Section 12.
Users under 18	Story Review submissions from a Child require parental or guardian involvement in accordance with Section 2.

Clause.	Requirement.
Order acceptance	An order is confirmed only on our acceptance, which we may decline for reasons including product unavailability or a suspected policy violation.
Pricing	Prices, offers and availability displayed on the App, including through marketing-configured banners and collections, may change without prior notice and are subject to correction of listing errors.
Payment	Payment must be made through the methods offered on the App. We are not responsible for failures caused by the user's payment provider or network.
Delivery	Delivery timelines shown on the App are estimates and not guaranteed.

Clause.	Requirement.
Prohibited use	A user must not misuse the App, including by circumventing account or age-related restrictions, submitting false Story Review content, scraping data, or interfering with the App's security or operation.
Consequences	We may suspend or terminate an account, and remove associated content, for a breach of these Terms.

Clause.	Requirement.
Our IP	The App, its design, branding, and all content we or our brand partners provide (other than user-submitted Story Review content) remain our or our licensors' property.
Restricted use	A user may not copy, reproduce or exploit App content for a commercial purpose without our prior written consent.

Clause.	Requirement.
Product information	Product descriptions, including any content appearing in Story Review, are provided for general reference; we do not warrant that Story Review content is medically accurate and it should not be relied on as health or safety advice.
App availability	The App is provided on an “as available” basis; we do not warrant uninterrupted or error-free operation.
Limitation of liability	To the extent permitted by applicable law, our liability arising from use of the App is limited to the value of the relevant order, save for liability that cannot be limited by law.

Clause.	Requirement.
By the user	A user may close their account at any time through account settings or by contacting us.
By us	We may suspend or terminate access for breach of these Terms, suspected fraud, or as required by applicable law, including where we are unable to verify parental consent for a Child user.

Clause.	Requirement.
Governing law	These Terms are governed by the laws of India.
Jurisdiction	Courts at Delhi shall have exclusive jurisdiction over disputes arising from these Terms, subject to applicable law.

Clause.	Requirement.
Updates	We may update these Terms to reflect changes in law or App functionality. Material changes will be communicated through reasonable means.
Contact	Zuniar Support: support@zuniar.com \| WhatsApp: +91-9217995889. For queries, grievances requests, contact: to be designated and published on the App.